The screen freezes when signing in to a Shared iPad
We have confirmed the following issue as an iPadOS bug.
OS version: iPadOS 15.3
Condition: The iPad language setting is Japanese
Symptom: Immediately after signing in to a Shared iPad with a Managed Apple Account, the screen freezes and the iPad becomes unusable
【Solution】
We have confirmed that this issue does not occur if the iPad language is set to English.
Activate the iPad again and try a different language setting.
If the issue has already occurred and the device does not accept the wipe command from BizMobile Go!, connect the device to a PC and erase it.
For how to erase the device, see here.
Last updated: February 1, 2022