69 docs tagged with "Other"

You can upload the configuration profile published by each carrier as is, and then save and distribute it.

You can distribute PDF (.pdf), iBooks (.ibooks), and ePub (.epub) files.

In LOG in the admin console, check whether the message The SIM card of the device was replaced. Phone number (none) is displayed for the device.

Installing apps on a device requires signing in with an Apple ID, so allow the following items in the Restrictions payload of the profile.

If the apps to be distributed differ, you need to use separate templates.

To change a device to Device Owner mode, you must first initialize the device.

The MDM cannot collect information on whether installed apps are used or launched.

Yes, you can.

Yes, you can by using VPP in Apple Business (formerly Apple Business Manager).

When using auto enrollment

If Allow pairing with non-Configurator hosts is set to OFF in the profile, you cannot erase the device even if you connect it to a computer.

If you use Home Screen Layout, widgets are no longer displayed on the Home Screen.

The behavior differs between iOS and Android.

Yes. In general, you can manage a device with BizMobile Go! as long as it can communicate with the MDM server.

On iOS and Android, you can check location information with the Admin Lock feature even without the optional contract.

You cannot remove unmanaged apps from MDM.

You cannot set a passcode remotely.

Yes, you can.

Yes, it can.

Under either of the following conditions, apps can be updated only by a command from MDM, so device users cannot update them by themselves. In all other cases, users can update them.

You can renew the certificate without reinstalling the app.

A single device cannot be managed by multiple MDMs, so you must remove the device from the MDM it is currently enrolled in before enrolling it in BizMobile Go!.

On devices set to Device Owner mode, enabling Developer mode is prohibited by default.

To get the console log of a Windows 10 device, follow these steps.

To get the console log of an iOS device, follow these steps.

BizMobile Go! cannot send any command to a device whose device information has been deleted from the admin console, so the Admin Lock cannot be released.

There are the following two methods.

When VPP app licenses are insufficient, the app is shown as No license and grayed out in BizGo! Catalog.

Alarms are retained for the past 3 months. After 3 months, they are deleted, oldest first. You can save them by using the export function on the view screen.

Logs are retained for the past 3 months. After 3 months, they are deleted, oldest first. You can save them by using the export function on the view screen.

Apps are distributed by the sync that runs after a VPP app license is assigned.

Location information is stored for 90 days.

You can display it again by reinstalling the profile.

Unfortunately, a command that has been sent cannot be deleted.

Can I change the Find My → Find My iPhone → Send Last Location setting on an iPhone from the MDM?

Changing the unit name requires a procedure on our side, so contact Support with the current unit name and the new unit name.

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Set Allow account modification (supervised only, iOS 7.0+) in the Restrictions payload of the profile to Off to prohibit changes to account settings on the device.

The Setup Assistant items affect only the behavior during device activation.

You can check the operation history in LOG in the admin console. If you performed a sync operation, confirm that The sync command was issued. is displayed in the log.

Unfortunately, there is no other way to register URLs in bookmarks.

To enable ADE device features, the device must be associated with an ADE profile.

If the device cannot receive the template switch sync command sent from the MDM server right away because of the communication status or other factors, switching may take some time.

This error appears when the serial number registered as the ADE Enrollment of the device information you created is also registered in other device information.

A firewall or other restriction in your network environment is blocking required destinations.

This occurs when the app targeted by Single App is not installed on the device.

We have confirmed the following issue as an iPadOS bug.

With ADE (Automated Device Enrollment), you can automate enrollment in the MDM service when an iPhone or iPad is activated, which reduces the workload at deployment.

By registering with Apple Business (formerly Apple Business Manager), you can use two features: ADE and VPP.

The OS update management features include a feature that prompts OS updates and features that restrict them.

This status indicates a device that has not accessed the server within the access grace period. The access grace period is set to 3 days by default and can be changed on the settings screen.

This indicates that a sync was started manually or automatically and the necessary commands were sent from the server to the device.

This status means that the MDM server has determined that a sync with the device is required and has scheduled the sync for the next automatic sync run.

This is the status from when a push is sent to the target device until a response is received from the device. It applies when you manually specify a particular device and click Sync or Sync All Devices, or when you click Save & Sync on a create or edit screen.

The following events are possible.

When the certificate expires, communication between the server and devices is lost, and you can no longer manage devices from the admin console at all.

This feature lets an administrator remotely force a device to lock.

This feature lets an administrator remotely clear the passcode set on a managed device.

This feature lets an administrator remotely display the lock screen on a managed device.

This feature lets an administrator remotely restart a managed device.

Wipe is a feature that remotely initializes a managed device (restores it to factory settings).

The main difference is whether an Apple ID must be registered (signed in) on the device.

Work Profile is a feature that separates the area on a managed device into personal data (User Profile) and work data (Work Profile).

Alarms notify you of events that require attention or action while managing devices with BizMobile Go!.

If a change to the passcode policy requires a passcode to be set on the device,

When a new version is released, BizMobile Go! verifies that existing features work without problems and checks whether there are any restrictions on new features.

When managing Android devices, we recommend using Android Enterprise devices.

Several features use an Apple ID, but MDM can substitute for the following two.

When different profiles have conflicting settings, the setting that is considered more secure is normally applied to the device.