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Windows
The screenshots in this manual show the Japanese version of each screen.

Enrollment of Windows 10 fails

[Case 1]
If "Enter a valid email address" is displayed in Access work or school, confirm that you entered the address with ".com" appended, as in the following email address format.
<Identifier>@<Unit ID>.com

[Case 2]
If "Authentication failed" is displayed on the Device registration screen, check whether ".com" is still appended to the Key field.
If ".com" is appended, delete it.

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Last updated: May 22, 2018