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The screenshots in this manual show the Japanese version of each screen.

(Custom Profile) The profile settings are not applied to the device even though the status is Synchronized

Check whether the registered profile is displayed on the Profile tab of the Device Detail screen.
If it is not displayed, check whether the identifiers specified in the CSV file are correct.
A custom profile is distributed only to the specified identifiers.
Devices whose identifiers were not specified do not receive the profile, so the sync completes without the profile being applied.

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Last updated: July 20, 2022