Q; (Android) An app cannot be launched
If an app cannot be launched on an Android device and Can't open this app You do not have permission to perform this action. For details, contact your organization's IT administrator. is displayed,
If an app cannot be launched on an Android device and Can't open this app You do not have permission to perform this action. For details, contact your organization's IT administrator. is displayed,
Check whether the registered profile is displayed on the Profile tab of the Device Detail screen.
If you specify the allowed apps as a whitelist in the following profile setting, add the package name for the Code Scanner, com.apple.BarcodeScanner, and try again.
Profiles are managed by identifiers (the Payload Identifier on the profile details screen).
The profile that is already installed and the profile you are trying to install additionally both contain a payload (the same setting in both) that does not allow duplicates.
Yes, you can.
The behavior differs depending on whether the (supervised only) designation is attached to the setting group (payload) itself or to an individual setting item within the payload.
If Clear History and Website Data under Settings → Apps → Safari on the device (Settings → Safari on iOS 17 and earlier) is grayed out and cannot be selected, check the following two points.
If the zip file contains a folder, the upload fails with "0: Invalid certificate".
Safari Private Browsing is a feature that lets you browse websites without leaving browsed pages, search history, or AutoFill information on the device. It is equivalent to an "Incognito window" in Google Chrome and similar browsers.
There are several possible causes, so check the following.
Downloading contact information configured with Contacts in the profile may fail to complete on the device for some reason.
The following profile items control the deletion of app icons, so check how they are configured.
You can display it again by reinstalling the profile.
The features that hide icons of installed apps are the following two profile restrictions.
The Setup Assistant items affect only the behavior during device activation.
This error occurs when you try to install, or reinstall, a profile that includes a Passcode payload on a device that already has a profile installed in which Allow passcode modification (supervised only) in the Restrictions payload is set to Off.
There are two known causes of Wi-Fi settings not being applied to Android devices.
In the passcode policy of an Android profile, you must specify Minimum Password Length (Android 11 or earlier) and Password Type (Android 11 or earlier) in combination.
When a device is set to Device Owner mode, some preinstalled system apps are disabled by default.
When you use a Web Clip with full screen mode turned off (OFF), Safari must be allowed.
To enable ADE device features, the device must be associated with an ADE profile.
If the device cannot receive the template switch sync command sent from the MDM server right away because of the communication status or other factors, switching may take some time.
When a device is set to Device Owner mode, some apps that are normally displayed by default become hidden.
The CSV file you are using may have an unsupported encoding type.
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This occurs when the app targeted by Single App is not installed on the device.
This message is displayed when a Windows or Android profile contains an item that is not supported by the OS version.
If the profile Restrictions payload Allow passcode modification is set to OFF,
The display positions of apps that are not specified in the Home Screen Layout differ depending on the iOS version.
When this problem occurs, "Uninstallation by sync is required" is displayed on the Sync Status tab of the device detail screen.
When Restrict app usage is set in the profile restrictions, Web clips and shortcuts added to the Home Screen become subject to control.
To enable access control in Chrome, you must distribute the Chrome app from the MDM using EMM.
This message is displayed when browsing is restricted by Built-in: Limit Adult Content set in the Content Filter of the profile.
When different profiles have conflicting settings, the setting that is considered more secure is normally applied to the device.