An error is displayed during ADE (formerly DEP) enrollment with Apple Configurator
An unexpected error occurred on "iPhone / iPad".
Provisional Enrollment faild.
[MCCCloudConfigErrorDomain -0x80EF(33007)]
The following are possible causes of this error.
- The contents of the
Wi-Fi configuration profileare not valid
When you enroll a device without a SIM card in ADE with Apple Configurator, you must specify aWi-Fi configuration profile. This error is displayed if the contents of that profile are not valid.
You need a Wi-Fi configuration profile with correct contents. In step 3 ofCreate configuration profilesin the Apple manual below, select theWi-Fipayload and create the profile.
https://support.apple.com/en-us/guide/apple-configurator-2/pmd85719196/2.13/mac/10.15.6 - The device is managed by another organization in Apple Business (formerly Apple Business Manager)
This error is displayed if the device is already registered to an organization other than the one you are using for ADE enrollment.
This applies, for example, when the device was managed by another company or was purchased used.
You need to check with Apple Business support whether the device is registered to another organization.
https://support.apple.com/en-us/119895
If registration is confirmed, the device cannot be used with ADE. - An old Wi-Fi profile remains on the device
This error may occur if a Wi-Fi profile registered earlier remains on the device. In that case, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings, and then repeat the ADE enrollment procedure from the beginning.
Last updated: April 1, 2025