Skip to main content
iOS
iPadOS
The screenshots in this manual show the Japanese version of each screen.

An error is displayed during ADE (formerly DEP) enrollment with Apple Configurator

An unexpected error occurred on "iPhone / iPad".
Provisional Enrollment faild.
[MCCCloudConfigErrorDomain -0x80EF(33007)]

The following are possible causes of this error.

  • The contents of the Wi-Fi configuration profile are not valid
    When you enroll a device without a SIM card in ADE with Apple Configurator, you must specify a Wi-Fi configuration profile. This error is displayed if the contents of that profile are not valid.
    You need a Wi-Fi configuration profile with correct contents. In step 3 of Create configuration profiles in the Apple manual below, select the Wi-Fi payload and create the profile.
    https://support.apple.com/en-us/guide/apple-configurator-2/pmd85719196/2.13/mac/10.15.6
  • The device is managed by another organization in Apple Business (formerly Apple Business Manager)
    This error is displayed if the device is already registered to an organization other than the one you are using for ADE enrollment.
    This applies, for example, when the device was managed by another company or was purchased used.
    You need to check with Apple Business support whether the device is registered to another organization.
    https://support.apple.com/en-us/119895
    If registration is confirmed, the device cannot be used with ADE.
  • An old Wi-Fi profile remains on the device
    This error may occur if a Wi-Fi profile registered earlier remains on the device. In that case, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings, and then repeat the ADE enrollment procedure from the beginning.

Back to FAQ top

Last updated: April 1, 2025