An error is displayed during ADE (formerly DEP) enrollment with Apple Configurator
An unexpected error occurred on "iPhone / iPad".
7 docs tagged with "Apple Push Certificate"
View All TagsQ; Can I change the ADE profile settings for an ADE (formerly DEP) device that is already enrolled?
An ADE profile is installed only during activation after the device is erased.
Q; Can I renew a registered Apple Push certificate with a new Apple Account (Apple ID)?
You cannot renew it with a different Apple ID, such as a newly created one.
Q; Cannot register a new Apple Push certificate
Aside from cases such as a network problem that prevents you from logging in to the Apple Push Certificates Portal, if you cannot upload the CSR file (a certificate signing request file with the "csr" extension) or cannot download the Push certificate, your browser may not be supported.
Q; I forgot the Apple ID used to register the Apple Push certificate
Check \[ SETTING > Unit Detail > Apple > Apple ID Note \] in the admin console.
Q; Renewing the Apple Push Certificate fails
To renew the certificate, you must use the Apple ID that you used when you first registered the Push Certificate.
Q; What happens when the Apple Push certificate expires?
When the certificate expires, communication between the server and devices is lost, and you can no longer manage devices from the admin console at all.