The status does not change to Synchronized
Open the device details screen from CONFIG » Device.
Open the Sync Status tab. The reason the device is not Synchronized is displayed there, so review it and take the necessary action.
If the device's Last Access time is updated each time a sync runs but the status still does not change to Synchronized, use Check Log on the Sync Status tab to find the issue that needs to be resolved, and take action.
For how sync status works, see the following documents.
- Clearing up sync confusion: Understand the mechanism for stress-free device management
- Sync does not complete! Don't panic, check here
Related keywords:
Not-Synchronized
Last updated: November 9, 2023