Can I enroll a device that has been withdrawn?
When using auto enrollment
For devices in the following management modes that support auto enrollment, you can reuse the management data of an withdrawn device (re-enroll).
- Apple devices using ADE
For details, see ADE (formerly DEP). - Android devices using zero-touch
For details, see Zero-touch.
When you factory reset the device and proceed with activation (setup) by following the on-screen instructions on the device, it is automatically and forcibly re-enrolled in BizMobile Go!.
In other cases
You cannot enroll a device that has been withdrawn.
This is to prevent device users from withdrawing themselves, temporarily leaving MDM management, and then freely re-enrolling.
If you want to use the same identifier, you need to delete the withdrawn device's information and then create it again.
Last updated: September 15, 2026