38 docs tagged with "Apple Business"

If multiple files are saved in the Downloads folder or another folder, this error may occur because the wrong file was selected and uploaded.

The Invalid Profile error can occur for the following reasons.

If an app does not appear, try the following in order.

Yes, you can.

ADE profile information is registered in Apple's database, and MDM vendors cannot change or delete it.

An ADE profile is installed only during activation after the device is erased.

You can distribute paid apps.

Creating and renewing an Apple Push certificate follows Apple's specifications, and the behavior may change in the future.

Yes, you can.

You can specify the license method for each app. You cannot apply both license methods to the same app.

In-app purchases are available when you are signed in with a personal Apple Account.

ADE activation takes place when a device is activated from its factory default state.

When you dispose of an old device after replacing it with a new one, you must withdraw the old device and delete its identifier (device data) in the BizMobile Go! admin console, and then sign in to Apple Business (formerly Apple Business Manager) to unassign the device.

The way consumed licenses are counted differs between the per-user and per-device methods.

Apps are distributed by the sync that runs after a VPP app license is assigned.

BizMobile Go! checks the server for app update information after 0:00.

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Unassign the device from ADE in Apple Business (formerly Apple Business Manager).

To reuse an app license on another device, you must remove the app from the device currently using it in the admin console.

The VPP (Volume Purchase Program) page includes information from Apple's website.

If this occurs while registering a device in Apple Business (formerly Apple Business Manager) using Apple Configurator, it indicates that the device is already registered in Apple Business.

For devices running iOS 11 or macOS 10.9 or later, you can register them in ADE using Apple Configurator (version 2.15 or later), an app for Mac / iPhone.

App licenses can no longer be managed because the VPP token that was in use in BizMobile Go! has been registered in another MDM or used in Apple Configurator.

If the admin console displays Part of the processing was skipped during ADE sync. The skipped processing will be re-executed in the next sync., one of the following may be the case.

This is displayed in either of the following cases.

To update Apps and Books, you must log in with an account that has the Administrator or Content Manager role.

A message such as The MDM server linked to the uploaded ADE token does not match the MDM server of the registered token may be displayed, and the token cannot be renewed.

For possible causes and solutions, see this FAQ.

If this error is displayed even though you have enough licenses, the VPP token may have expired.

The following are possible causes.

With ADE (Automated Device Enrollment), you can automate enrollment in the MDM service when an iPhone or iPad is activated, which reduces the workload at deployment.

By registering with Apple Business (formerly Apple Business Manager), you can use two features: ADE and VPP.

Companies and educational institutions can purchase licenses for the apps they need in bulk.

When the ADE token expires and becomes invalid, the following occurs.

When the token expires, you can no longer manage any apps purchased in Apple Business (formerly Apple Business Manager).

The main difference is whether an Apple ID must be registered (signed in) on the device.

ADE can be used on iPhone and iPad devices with iOS 7 or later, Mac devices with macOS 10.9 or later, and Apple TV devices with tvOS 10.2 or later.

Several features use an Apple ID, but MDM can substitute for the following two.