(iOS / iPadOS) How to Use the BizGo! Air App

To use the geofence service, after installing the BizGo! Air app distributed from the MDM, you must operate the BizGo! Air app in the following two cases. This page describes the steps for each operation.
This assumes that a policy has already been assigned to the device.

• During initial setup
  To use BizGo! Air, the location setting of the BizGo! Air app must be set to "Always".
• When the correct template is not applied (when the policy action is set to "Assign Template")
  Geofence entry and exit events are generated by an OS feature. If an Enter/Exit event is not generated correctly, the inside template or outside template is not applied correctly. In such a case, launch the BizGo! Air app and manually send the current location to the server. The server checks whether the sent location is inside or outside the geofence, and the appropriate template is applied.

danger

Due to OS specifications, entry and exit detection for geofences may not work correctly or may be less accurate under certain conditions. To use the geofence feature, make sure the device settings meet the following conditions.

1. The device is connected to the internet
2. Wi-Fi is turned ON (the device does not need to be connected to Wi-Fi)
3. The location setting of the BizGo! Air app is "Always" and "Precise Location" is turned on

danger

The geofence (area) information assigned to a policy is applied to the device as a target of entry and exit detection when the BizGo! Air app is launched.
If you change the geofence (area) assignment (add, delete, or update) after the BizGo! Air app was first launched, you must restart the BizGo! Air app to apply the change.

Perform the initial setup

Launch BizGo! Air.
Tap "Allow".
Tap "OK".
Tap "Allow While Using App".
Tap "Change to Always Allow".

Check the location manually

If the correct template is not applied, use the BizGo! Air app to check the location.
The following steps are an example for the case where you are inside the geofence but the outside template is applied.
If the sent location is inside the geofence, the template is switched to the inside template.

Open the "BizGo! Air" app.
On the map, confirm that your current location is inside the green circle. The circles shown in green on the map are the circles that are active as targets of entry and exit detection.
Tap the "Check current location" button.
When the spinner stops rotating, the location has been sent.
Return to the home screen and confirm that the inside template is applied. Note: The time until the template switch is complete varies depending on the device's network conditions and the differences between the inside and outside templates.